{"id":25,"date":"2025-08-23T13:14:41","date_gmt":"2025-08-23T13:14:41","guid":{"rendered":"http:\/\/lavinicola-geneve.ch\/?page_id=25"},"modified":"2025-08-23T13:21:25","modified_gmt":"2025-08-23T13:21:25","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lavinicola-geneve.ch\/en\/cgv\/","title":{"rendered":"General conditions of sale"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#E9E9E2&Prime; custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb30px||10px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb2560px\u00a0\u00bb custom_margin=\u00a0\u00bb-20px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][dnxte_text_mask thumbnail_image_mask=\u00a0\u00bbhttps:\/\/lavinicola-geneve.ch\/wp-content\/uploads\/2025\/08\/ekkpkzdvq4.jpg\u00a0\u00bb background_image_size=\u00a0\u00bbcontain\u00a0\u00bb background_image_repeat=\u00a0\u00bbrepeat-x\u00a0\u00bb text_mask=\u00a0\u00bbC.G.V.\u00a0\u00bb heading_tag=\u00a0\u00bbh1&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_mask_font=\u00a0\u00bbArsenal|700||on|||||\u00a0\u00bb text_mask_text_align=\u00a0\u00bbcenter\u00a0\u00bb text_mask_font_size=\u00a0\u00bb150px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; text_mask_font_size_tablet=\u00a0\u00bb100px\u00a0\u00bb text_mask_font_size_phone=\u00a0\u00bb50px\u00a0\u00bb text_mask_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/dnxte_text_mask][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbHeader\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FAF5EF\u00a0\u00bb overflow-x=\u00a0\u00bbhidden\u00a0\u00bb overflow-y=\u00a0\u00bbhidden\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb2560px\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb50px||50px||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbc16985e1-e0d6-4022-964d-e2bfc04fa633&Prime; text_font_size=\u00a0\u00bb13px\u00a0\u00bb header_font=\u00a0\u00bbManrope|700||on|||||\u00a0\u00bb header_text_color=\u00a0\u00bb#000000&Prime; header_font_size=\u00a0\u00bb65px\u00a0\u00bb header_letter_spacing=\u00a0\u00bb0.05em\u00a0\u00bb header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_6_font=\u00a0\u00bb|700||||on|||\u00a0\u00bb header_6_text_color=\u00a0\u00bb#000000&Prime; header_6_font_size=\u00a0\u00bb22px\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||10px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; header_font_size_tablet=\u00a0\u00bb40px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb header_2_font=\u00a0\u00bb|||on|||||\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; text_orientation=\u00a0\u00bbjustified\u00a0\u00bb]<\/p>\n<div>\n<div>\n<h2>CONDITIONS G\u00e9n\u00e9rales de vente<\/h2>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div><\/div>\n<div>\n<div>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>VUE D\u2019ENSEMBLE<\/strong><\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Ce site web est exploit\u00e9 par son propri\u00e9taire. Sur ce site, les termes \u00ab\u00a0nous\u00a0\u00bb, \u00ab\u00a0notre\u00a0\u00bb et \u00ab\u00a0nos\u00a0\u00bb font r\u00e9f\u00e9rence \u00e0 ce propri\u00e9taire. Celui-ci propose ce site web, y compris toutes les informations, tous les outils et tous les services qui y sont disponibles pour vous, l\u2019utilisateur, sous r\u00e9serve de votre acceptation de l\u2019ensemble des modalit\u00e9s, conditions, politiques et avis \u00e9nonc\u00e9s ici.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">En visitant ce site et\/ou en achetant un de nos produits, vous vous engagez dans notre \u00ab\u00a0Service\u00a0\u00bb et acceptez d\u2019\u00eatre li\u00e9 par les modalit\u00e9s suivantes (\u00ab\u00a0Conditions G\u00e9n\u00e9rales de Vente\u00a0\u00bb, \u00ab\u00a0Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation\u00a0\u00bb, \u00ab\u00a0Conditions\u00a0\u00bb), y compris les modalit\u00e9s, conditions et politiques additionnelles auxquelles il est fait r\u00e9f\u00e9rence ici et\/ou accessibles par hyperlien. Ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation s\u2019appliquent \u00e0 tous les utilisateurs de ce site, incluant mais ne se limitant pas, aux utilisateurs qui naviguent sur le site, qui sont des vendeurs, des clients, des marchands, et\/ou des contributeurs de contenu.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Veuillez lire attentivement ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation avant d\u2019acc\u00e9der \u00e0 ou d\u2019utiliser notre site web. En acc\u00e9dant \u00e0 ou en utilisant une quelconque partie de ce site, vous acceptez d\u2019\u00eatre li\u00e9 par ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation. Si vous n\u2019acceptez pas toutes les modalit\u00e9s et toutes les Conditions de cet accord, alors vous ne devez pas acc\u00e9der au site web ni utiliser les services qui y sont propos\u00e9s. Si ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation sont consid\u00e9r\u00e9es comme une offre, l\u2019acceptation se limite express\u00e9ment \u00e0 ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Toutes les nouvelles fonctionnalit\u00e9s et tous les nouveaux outils qui seront ajout\u00e9s ult\u00e9rieurement \u00e0 cette boutique seront \u00e9galement assujettis \u00e0 ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation. Vous pouvez consulter la version la plus r\u00e9cente des Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation \u00e0 tout moment sur cette page. Nous nous r\u00e9servons le droit de mettre \u00e0 jour, de changer ou de remplacer toute partie de ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation en publiant les mises \u00e0 jour et\/ou les modifications sur notre site web. Il vous incombe de consulter cette page r\u00e9guli\u00e8rement pour v\u00e9rifier si des modifications ont \u00e9t\u00e9 apport\u00e9es. Votre utilisation continue du site web ou votre acc\u00e8s \u00e0 celui-ci apr\u00e8s la publication de toute modification constitue une acception de votre part de ces modifications.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Notre boutique est h\u00e9berg\u00e9e chez Infomaniak en Suisse. Ils nous fournissent la plate-forme e-commerce qui nous permet de vous vendre nos produits et services.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>ARTICLE 1 \u2013 CONDITIONS D\u2019UTILISATION DE NOTRE BOUTIQUE EN LIGNE<\/strong><\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">En acceptant ces Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation, vous d\u00e9clarez que vous avez atteint l\u2019\u00e2ge de la majorit\u00e9 dans votre pays, \u00c9tat ou province de r\u00e9sidence, et que vous nous avez donn\u00e9 votre consentement pour permettre \u00e0 toute personne d\u2019\u00e2ge mineur \u00e0 votre charge d\u2019utiliser ce site web.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">L\u2019utilisation de nos produits \u00e0 toute fin ill\u00e9gale ou non autoris\u00e9e est interdite, et vous ne devez pas non plus, dans le cadre de l\u2019utilisation du Service, violer les lois de votre juridiction (incluant mais ne se limitant pas aux lois relatives aux droits d\u2019auteur).<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Vous ne devez pas transmettre de vers, de virus ou tout autre code de nature destructive.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Toute infraction ou violation des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation entra\u00eenera la r\u00e9siliation imm\u00e9diate de vos Services.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>ARTICLE 2 \u2013 CONDITIONS G\u00c9N\u00c9RALES<\/strong><\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous nous r\u00e9servons le droit de refuser \u00e0 tout moment l\u2019acc\u00e8s aux services \u00e0 toute personne, et ce, pour quelque raison que ce soit.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Vous comprenez que votre contenu (\u00e0 l\u2019exclusion de vos informations de carte de cr\u00e9dit) pourrait \u00eatre transf\u00e9r\u00e9 de mani\u00e8re non chiffr\u00e9e, et cela sous-entend (a) des transmissions sur divers r\u00e9seaux; et (b) des changements pour se conformer et s\u2019adapter aux exigences techniques pour la connexion des r\u00e9seaux ou appareils. Les informations de carte de cr\u00e9dit sont toujours chiffr\u00e9es pendant la transmission sur les r\u00e9seaux.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Vous acceptez de ne pas reproduire, dupliquer, copier, vendre, revendre ou exploiter une quelconque partie du Service ou utilisation du Service, ou un quelconque acc\u00e8s au Service ou contact sur le site web, par le biais duquel le Service est fourni, sans autorisation \u00e9crite expresse pr\u00e9alable de notre part.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Les titres utilis\u00e9s dans cet accord sont inclus pour votre commodit\u00e9, et ne vont ni limiter ni affecter ces Conditions.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>ARTICLE 3 \u2013 EXACTITUDE, EXHAUSTIVIT\u00c9 ET ACTUALIT\u00c9 DES INFORMATIONS<\/strong><\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous ne sommes pas responsables si les informations disponibles sur ce site ne sont pas exactes, compl\u00e8tes ou \u00e0 jour. Le contenu de ce site est fourni \u00e0 titre indicatif uniquement et ne devrait pas constituer votre seule source d\u2019information pour prendre des d\u00e9cisions, sans consulter au pr\u00e9alable des sources d\u2019information plus exactes, plus compl\u00e8tes et actualis\u00e9es. Si vous d\u00e9cidez de vous fier au contenu pr\u00e9sent\u00e9 sur ce site, vous le faites \u00e0 votre propre risque.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Ce site pourrait contenir certaines informations ant\u00e9rieures. Ces informations ant\u00e9rieures, par nature, ne sont pas \u00e0 jour et sont fournies \u00e0 titre indicatif seulement. Nous nous r\u00e9servons le droit de modifier le contenu de ce site \u00e0 tout moment, mais nous n\u2019avons aucune obligation de mettre \u00e0 jour les informations sur notre site. Vous acceptez qu\u2019il vous incombe de surveiller les modifications apport\u00e9es \u00e0 notre site.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>ARTICLE 4 \u2013 MODIFICATIONS APPORT\u00c9ES AU SERVICE ET AUX PRIX<\/strong><\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Les prix de nos produits peuvent \u00eatre modifi\u00e9s sans pr\u00e9avis.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous nous r\u00e9servons le droit \u00e0 tout moment de modifier ou d\u2019interrompre le Service (ainsi que toute partie ou tout contenu du Service) sans pr\u00e9avis et en tout temps.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous ne serons pas responsables envers vous ou toute autre tierce partie de toute modification de prix, suspension ou interruption du Service.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>ARTICLE 5 \u2013 PRODUITS OU SERVICES<\/strong> (le cas \u00e9ch\u00e9ant)<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Certains produits ou services peuvent \u00eatre exclusivement disponibles en ligne sur notre site web. Ces produits ou services peuvent \u00eatre disponibles en quantit\u00e9s limit\u00e9es et peuvent uniquement faire l\u2019objet de retours ou d\u2019\u00e9changes conform\u00e9ment \u00e0 notre Politique de Retour.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous avons fait de notre mieux pour afficher aussi clairement que possible les couleurs et images de nos produits qui apparaissent sur notre boutique. Nous ne pouvons pas garantir que l\u2019affichage des couleurs par l\u2019\u00e9cran de votre ordinateur sera pr\u00e9cis.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous nous r\u00e9servons le droit, sans toutefois \u00eatre oblig\u00e9s de le faire, de limiter les ventes de nos produits ou services \u00e0 toute personne, et dans toute r\u00e9gion g\u00e9ographique ou juridiction. Nous pourrions exercer ce droit au cas par cas. Nous nous r\u00e9servons le droit de limiter les quantit\u00e9s de tout produit ou service que nous offrons. Toutes les descriptions de produits et tous les prix des produits peuvent \u00eatre modifi\u00e9s en tout temps sans avis pr\u00e9alable, \u00e0 notre seule discr\u00e9tion. Nous nous r\u00e9servons le droit d\u2019arr\u00eater d\u2019offrir un produit \u00e0 tout moment. Toute offre de service ou de produit pr\u00e9sent\u00e9e sur ce site est nulle l\u00e0 o\u00f9 la loi l\u2019interdit.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous ne garantissons pas que la qualit\u00e9 de tous les produits, services, informations, ou toute autre marchandise que vous avez obtenue ou achet\u00e9e r\u00e9pondra \u00e0 vos attentes, ni que toute erreur dans le Service sera corrig\u00e9e.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>ARTICLE 6 \u2013 EXACTITUDE DE LA FACTURATION ET DES INFORMATIONS DE COMPTE<\/strong><\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Nous nous r\u00e9servons le droit de refuser toute commande que vous passez aupr\u00e8s de nous. Nous pourrions, \u00e0 notre seule discr\u00e9tion, r\u00e9duire ou annuler les quantit\u00e9s achet\u00e9es par personne, par foyer ou par commande. Ces restrictions pourraient inclure des commandes pass\u00e9es par ou depuis le m\u00eame compte client, la m\u00eame carte de cr\u00e9dit, et\/ou des commandes qui utilisent la m\u00eame adresse de facturation et\/ou d\u2019exp\u00e9dition. Dans le cas o\u00f9 nous modifierions une commande ou si nous venions \u00e0 l\u2019annuler, nous pourrions tenter de vous avertir en vous contactant \u00e0 l\u2019e-mail et\/ou \u00e0 l\u2019adresse de facturation\/au num\u00e9ro de t\u00e9l\u00e9phone fourni au moment o\u00f9 la commande a \u00e9t\u00e9 pass\u00e9e. Nous nous r\u00e9servons le droit de limiter ou d\u2019interdire les commandes qui, \u00e0 notre seul jugement, pourraient sembler provenir de marchands, de revendeurs ou de distributeurs.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Vous acceptez de fournir des informations de commande et de compte \u00e0 jour, compl\u00e8tes et exactes pour toutes les commandes pass\u00e9es sur notre boutique. Vous vous engagez \u00e0 mettre \u00e0 jour rapidement votre compte et vos autres informations, y compris votre adresse e-mail, vos num\u00e9ros de cartes de cr\u00e9dit et dates d\u2019expiration, pour que nous poussions compl\u00e9ter vos transactions et vous contacter si n\u00e9cessaire.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>ARTICLE 7 \u2013 RETOURS<\/strong><\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Les produits \u00e9tants disponibles en live \u00e0 notre boutique de Gen\u00e8ve, ils ne sont en aucun cas \u00e9changeables.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dnxte_text_mask dnxte_text_mask_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<h1 class=\"dn-dtm-text-masking text_bg dnxt-hover-\">\n\t\t\t\tC.G.V.\n\t\t\t<\/h1>\n\t\t\t\t<\/div>\n\t\t\t<\/div> CONDITIONS G\u00e9n\u00e9rales de vente &nbsp; VUE D\u2019ENSEMBLE Ce site web est exploit\u00e9 par son propri\u00e9taire. Sur ce site, les termes \u00ab\u00a0nous\u00a0\u00bb, \u00ab\u00a0notre\u00a0\u00bb et \u00ab\u00a0nos\u00a0\u00bb font r\u00e9f\u00e9rence \u00e0 ce propri\u00e9taire. Celui-ci propose ce site web, y [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":99,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Book with obvious signs of use<\/li>\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Gifts<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c9picerie fine italienne Gen\u00e8ve \u2013 La Vinicola<\/title>\n<meta name=\"description\" content=\"La Vinicola, \u00e9picerie fine italienne \u00e0 Gen\u00e8ve. Produits d\u2019Italie authentiques : vins, biscuits, panettone, huile d&#039;olive, miel, caf\u00e9 etc.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lavinicola-geneve.ch\/en\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c9picerie fine italienne Gen\u00e8ve \u2013 La Vinicola\" \/>\n<meta property=\"og:description\" content=\"La Vinicola, \u00e9picerie fine italienne \u00e0 Gen\u00e8ve. Produits d\u2019Italie authentiques : vins, biscuits, panettone, huile d&#039;olive, miel, caf\u00e9 etc.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lavinicola-geneve.ch\/en\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"la vinicola - \u00e9picerie italienne\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-23T13:21:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/cgv\\\/\",\"url\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/cgv\\\/\",\"name\":\"\u00c9picerie fine italienne Gen\u00e8ve \u2013 La Vinicola\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/#website\"},\"datePublished\":\"2025-08-23T13:14:41+00:00\",\"dateModified\":\"2025-08-23T13:21:25+00:00\",\"description\":\"La Vinicola, \u00e9picerie fine italienne \u00e0 Gen\u00e8ve. Produits d\u2019Italie authentiques : vins, biscuits, panettone, huile d'olive, miel, caf\u00e9 etc.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/cgv\\\/#breadcrumb\"},\"inLanguage\":\"fr-CH\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/lavinicola-geneve.ch\\\/cgv\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/cgv\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conditions g\u00e9n\u00e9rales de ventes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/#website\",\"url\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/\",\"name\":\"la vinicola - \u00e9picerie italienne\",\"description\":\"Vinoth\u00e8que et \u00e9picerie fine italienne\",\"publisher\":{\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CH\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/#organization\",\"name\":\"la vinicola - \u00e9picerie italienne\",\"url\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CH\",\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/logo-recu.jpeg\",\"contentUrl\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/logo-recu.jpeg\",\"width\":1024,\"height\":841,\"caption\":\"la vinicola - \u00e9picerie italienne\"},\"image\":{\"@id\":\"https:\\\/\\\/lavinicola-geneve.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/aamorefood\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/armando-amore-42692a33b\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Italian delicatessen Geneva \u2013 La Vinicola","description":"La Vinicola, an Italian delicatessen in Geneva. Authentic Italian products: wines, biscuits, panettone, olive oil, honey, coffee, etc.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/lavinicola-geneve.ch\/en\/general-terms-and-conditions\/","og_locale":"fr_FR","og_type":"article","og_title":"\u00c9picerie fine italienne Gen\u00e8ve \u2013 La Vinicola","og_description":"La Vinicola, \u00e9picerie fine italienne \u00e0 Gen\u00e8ve. Produits d\u2019Italie authentiques : vins, biscuits, panettone, huile d'olive, miel, caf\u00e9 etc.","og_url":"https:\/\/lavinicola-geneve.ch\/en\/general-terms-and-conditions\/","og_site_name":"la vinicola - \u00e9picerie italienne","article_modified_time":"2025-08-23T13:21:25+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/lavinicola-geneve.ch\/cgv\/","url":"https:\/\/lavinicola-geneve.ch\/cgv\/","name":"Italian delicatessen Geneva \u2013 La Vinicola","isPartOf":{"@id":"https:\/\/lavinicola-geneve.ch\/#website"},"datePublished":"2025-08-23T13:14:41+00:00","dateModified":"2025-08-23T13:21:25+00:00","description":"La Vinicola, an Italian delicatessen in Geneva. Authentic Italian products: wines, biscuits, panettone, olive oil, honey, coffee, etc.","breadcrumb":{"@id":"https:\/\/lavinicola-geneve.ch\/cgv\/#breadcrumb"},"inLanguage":"fr-CH","potentialAction":[{"@type":"ReadAction","target":["https:\/\/lavinicola-geneve.ch\/cgv\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/lavinicola-geneve.ch\/cgv\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/lavinicola-geneve.ch\/"},{"@type":"ListItem","position":2,"name":"Conditions g\u00e9n\u00e9rales de ventes"}]},{"@type":"WebSite","@id":"https:\/\/lavinicola-geneve.ch\/#website","url":"https:\/\/lavinicola-geneve.ch\/","name":"la vinicola - Italian grocery store","description":"Italian wine library and delicatessen","publisher":{"@id":"https:\/\/lavinicola-geneve.ch\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lavinicola-geneve.ch\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CH"},{"@type":"Organization","@id":"https:\/\/lavinicola-geneve.ch\/#organization","name":"la vinicola - Italian grocery store","url":"https:\/\/lavinicola-geneve.ch\/","logo":{"@type":"ImageObject","inLanguage":"fr-CH","@id":"https:\/\/lavinicola-geneve.ch\/#\/schema\/logo\/image\/","url":"https:\/\/lavinicola-geneve.ch\/wp-content\/uploads\/2025\/08\/logo-recu.jpeg","contentUrl":"https:\/\/lavinicola-geneve.ch\/wp-content\/uploads\/2025\/08\/logo-recu.jpeg","width":1024,"height":841,"caption":"la vinicola - \u00e9picerie italienne"},"image":{"@id":"https:\/\/lavinicola-geneve.ch\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/aamorefood","https:\/\/www.linkedin.com\/in\/armando-amore-42692a33b\/"]}]}},"_links":{"self":[{"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":4,"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":441,"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/pages\/25\/revisions\/441"}],"wp:attachment":[{"href":"https:\/\/lavinicola-geneve.ch\/en\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}